General Support Scheme

The General Support Scheme is designed to provide funding to assist clients carrying out essential home maintenance work, to replace or repair basic household items or furniture or to assist with the purchase of equipment. The scheme aims to improve the quality of the individual’s life and have a long term positive impact on their home circumstances. It is also aimed to address those clients who are experiencing financial hardship.

THE PROCESS

• A home visit is arranged with the clients Assessment Officer to confirm the required maintenance/repairs or items needing replaced.
• Clients must demonstrate how they will benefit from the item/works to be funded.
• Client completes and submits application form with required evidence.
• A financial assessment will be carried out. If eligibility is confirmed, a letter will be sent to the client to request quotations for the item(s) agreed. Quotation guidelines will be sent with this letter.
• Once acceptable quotations are received, all items will be considered for funding. If approved, a letter of offer will be sent to the client which explains the terms and conditions in detail.
• The letter of offer needs to be signed and returned to NIPF before the agreed amount will be paid directly into the clients account.
• Assessment Officers will contact client to advise payment has been sent. Clients must check they have received the funds before they purchase any items. (Any items purchased before date of grant paid will result in the client refunding the grant money).
• Receipts are required to be submitted within 3 months of payment date. Receipt guidelines will be sent with the letter of offer.